I was so worried with the corona Virus that I would not be able to get this item in time for going back to work. I as blown away at the customer service experience when I called to ask how long the shipping estimate would be. The agent was super friendly and very informative. Once the printhead came in which took exactly the estimated time of 3-5 business days, it was super easy to install. Took less than 10 min and has been working beautifully ever since. Highly recommend this company for all your printer needs!!

shipped product fast